Contingent Business Interruption: Getting All the Facts
Today’s risk manager looks to contingent business
interruption (CBI) insurance to soften the financial impact of events outside
the firm's control. There are four elements to handling a CBI claim: understand
the impact of other business on your operations; have a business continuity
plan; incorporate the correct policy wording and limits for your circumstances;
identify all the potential areas of loss and document them effectively.

How
much of your company’s operations rely on another entity? How disruptive would
a long-term computer outage be to your company’s ability to maintain normal
business operations? What if you lost a key source of raw material or component
parts from a supplier? What if the financial markets were interrupted again
or a transportation disruption occurred in the United States?
Today’s risk manager is faced with many of these questions and will often
look to contingent business interruption (CBI) insurance to soften the financial
impact of these events. CBI insurance, on its surface, may appear straightforward;
however, the documentation and analysis needed to validate an insurance claim
can be quite challenging. Relying solely on the concept of CBI insurance and
not understanding what is

needed
to document and collect a claim could create a false sense of security when
buying CBI coverage. Why? Because oddly enough, many CBI losses are so unique
that insurers may not have contemplated such claims when writing the policy.
The complexity of policy interpretation remains a problem as the claim profession
is only now addressing some of the unique losses arising from September 11,
2001.
This article will discuss the fundamentals of CBI insurance and the issues
that could arise from a CBI loss. What Is CBI Insurance?
What Is CBI Insurance?
Contingent business interruption insurance and contingent extra expense coverage
is an extension to other insurance that reimburses lost profits and extra expenses
resulting from an interruption of business at the premises of a customer or
supplier. The contingent property may be specifically named, or the coverage
may blanket all customers and suppliers. CBI insurance is also known as contingent
business income insurance or dependent properties insurance. Sometimes the term
"contingent time element" is used when discussing both CBI and contingent extra
expense. Time element simply refers to either business interruption or extra
expense coverage. Companies purchase this type of insurance as an extension
to their standard property insurance. Coverage is usually triggered by physical
damage to customers’ or suppliers’ property or to property on which the insured
company depends to attract customers. The type of physical damage must be the
same as insured under the controlling policy.
There are four situations in which
this coverage is widely used:
- When the insured depends on a single supplier or a few suppliers
for materials.
- When the insured depends on one or a few manufacturers or suppliers
for most of its merchandise.
- When the insured depends on one or a few recipient businesses
to purchase the bulk of the insured’s products.
- When the insured counts on a neighboring business to help attract
customers, known as a leader property.
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CBI insurance can reimburse the policyholder in each of these situations,
covering the interruption in the insured’s business caused by a peril specified
in the policy causing physical damage or loss elsewhere. However, CBI coverage
does not protect against the interruption of the same insured’s company’s business
from damage to its own plants or third-party plants.
It is not necessary that the customer or supplier property be totally shut
down to cause a contingent business interruption loss to an insured. All that
is necessary is that an insured loss occurs at the type of location covered
under the policy and that the insured’s business be interrupted as a result.
For example, the manufacturing of a supply of embedded microchips for an
insured might be partially interrupted by a fire at the suppliers’ plant. The
insured may be compelled to suspend production because it can’t obtain the chips.
Alternatively, it may be put on an allocation of product. In such a case, the
insured will have suffered a contingent business interruption loss, even though
the supplier has not been shut down.
Another scenario would be when a fire may close the chip plant completely,
but the insured has either ample supply or an alternative supplier and may not
be affected or only slightly impacted. In this situation, there may be no contingent
business interruption loss, unless the insured cannot find another supplier
or has to pay a premium to the new supplier. This scenario could lead into contingent
extra expense or CBI in an attempt to avert a business interruption loss.
A good technique that can be used to determine whether CBI coverage applies
is to consider the contingent business interruption chain rule.
In the event of:
-
Physical damage to property of a type
insured under the insured’s policy
-
To a supplier or customer’s property,
either specified or blanket
-
By a peril covered under the insured’s
policy
-
Which causes an interruption to the
insured’s business operation
Then the policy covers:
-
5. The business interruption loss under
the provisions of the insured’s business interruption policy,
-
6. For the defined indemnity period.
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The Contingent Business Interruption Chain
Rule
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It is important to know what CBI is
not. CBI is not:
- Utility service interruption of an off-premises power interruption
- Civil or military authority interruption
- Lack of ingress or egress interruption
- Interdependency or downstream business interruption, when damage
at an owned location causes a loss of revenue to another owned location
- Loss which results from a change in temperature due to damage
to heating or cooling equipment
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Contingent extra expense is just that: extra expense coverage resulting from
a contingent loss.
Types of Policies Will Impact Coverages

Insurance
policies must be reviewed in detail to determine how coverage would impact any
given loss situation. Policies will fall into three categories: standard forms,
such as forms from the Insurance Services Office, Inc. (ISO), company forms,
and finally broker or manuscript forms. Most Fortune 1000 companies will have
either a company or manuscript form; with the ISO form occurring most often
with middle market or small businesses. Generally, coverage is broader in company
forms than ISO forms and even more comprehensive with broker or manuscript forms.
Coverage under CBI endorsements is provided during the "period of restoration,"
which is the time it "should" take the dependent property to affect repairs
or restoration "with reasonable speed and similar quality" and resume normal
operation. However, because the premises that have been damaged are beyond the
insured’s direct control, this presents something of a quandary for both insurer
and insured. Access to the damaged property is often not available, thus the
insurer has difficulty determining what the reasonable time for restoration
should be. The insured may find itself penalized by decisions of a supplier
that decides to improve, move operations, or otherwise delay repairs. Further,
the period of restoration does not include any additional time it takes the
insured to resume normal operations after the dependent location has resumed
its normal operations.
Typically, the form will include a "time deductible" in that the "period
of restoration" begins a specified number of hours after the time of direct
physical loss or damage resulting from any covered cause of loss at the premises
of the dependent property. The "period of restoration" generally does not include
any increased period required due to the enforcement of any ordinance or law
governing repair, reconstruction, or pollution testing or cleanup. The expiration
of the policy does not cut short the period of restoration. Some other interesting
considerations are that more recent policies contain CBI coverage that covers
loss resulting from damage to property owned by others that are not suppliers,
similar to the "attractor" coverage cited previously, or that may cover damage
to property owned or operated by the insured which is not insured in the policy.
It is generally found that the broader and less restrictive wording in the
manuscript forms, as compared to the ISO forms, tends to eliminate the specific
naming of contingencies, does not constrain the indemnity period or apply a
time based deductible. While wording may become more restrictive after September
11, it is important that companies’ key contingencies are not excluded from
the policy. An in-depth look at an insured’s operations will be necessary to
consider wide reaching contingencies.

Oftentimes,
contingencies may not be a function of a third party but of an insured’s own
operations. For instance, companies that maintain massive data processing operations
must consider a practicable long-term switch to an alternative system should
the data processing unit suffer from a physical loss. If the data processing
unit is owned and operated by the insured company, it will not fall under the
CBI coverage but rather traditional property and business interruption (BI).
As a result of September 11, many companies are looking to ensure some form
of triangulated back-up system. The term triangulation refers to three reference
points or three support points. Triangulation is often used to pinpoint the
geographic location of a radio transmission or a cellular phone user. Contingency
plans that are triangulated will ensure that at least three systems (power,
water, communication) are not separate in their grid or supply location to the
site.
Litigation and Contingent Claim Challenges of September 11
Historically there are only a few cases that have been decided under a contingent
business interruption clause. In
Archer-Daniels-Midland
Co. v Phoenix Assur. Co., 936 F Supp 534, (July 17, 1996), ADM sought
coverage for increased raw materials and transportation costs due to the flooding
of the Mississippi River and the resulting crop damage. The federal district
court ruled that Midwest farmers and the U.S. government were suppliers of goods
and services to ADM. Thus, ADM was entitled to coverage when flooding prevented
those suppliers from supplying the company with necessary raw materials and
transportation services. The losses from September 11 will likely result in
some form of litigation arising from CBI coverage.

Contingent
claims from September 11 include damage at an attraction property (World Trade
Center) and damage to a variety of businesses and industries that collectively
include both suppliers and customers. Further, claims may also include losses
as a result of other policy endorsements such as: ingress/egress, civil authority,
and service interruption. Many of these losses lack a tangible link to any property
damage at the insured’s premises. These less tangible loss areas could be a
great challenge for the adjuster because they potentially represent areas of
increased subjectivity and scrutiny due to information that may not be available
to the company (policyholder). Yet, adjusters will be looking for the greatest
level of detail to document their claim analysis to the insurance company.
The most obvious difference between a CBI claim and a BI claim is that an
insured is not dealing with damage to its facility and will not be handling
a property damage claim. However, the documentation requirements for a CBI usually
end up being more voluminous than a typical BI claim. The increased documentation
is a result of the analysis and documentation that may have to be completed
and compiled to identify the loss impact of an event outside of the insured’s
core business and company records. Ironically, these documentation requirements
are not discussed in any policies.
Further, policies emphasize that the policyholder will make available their
internal books and records and do not discuss information that is outside of
the insured’s organization. You need to go beyond the policy to properly document
a claim for the insurance company and its representations. (See "
Beyond
the Policy: Documenting a Business Interruption Claim.") This endless search
for documents that may or may not exist can cause great angst to the policyholder.
To avoid a battle over documents, the policyholder should take on the responsibility
to document the claim as completely as possible in order to communicate an effective
and reasonable claim calculation to the adjuster.
Getting These Ideas To Work for You
Establishing a plan to quantify the claim in compliance with the policy will
be paramount to obtaining a fair settlement. Look to identify a claim preparation
and claim management leader on your team who can champion the effort for your
company in an independent and skeptical way that can help you expedite settlement.
(See "
The Shakleton Approach:Effective Leadership
Throughout the Claims Process.") The firm you choose should be independent
from your insurance company and their agents, and one that will be engaged by
your company.

It
is important for the risk manager to consider and be ready for the four key
elements to successfully handling a CBI claim. First, you must identify and
understand the impact of other business on your operations.

Second,
plan for such events by having a business continuity plan. Third, consider the
need for CBI insurance and incorporate the correct policy wording and limits
for your circumstances. Finally, should a CBI event impact your company, be
prepared to spend the extra time and effort to identify all the potential areas
of loss and document them effectively.
source http://www.irmi.com/expert/articles/2003/torpey05.aspx